FAQ
To help save you some time, we have provided answers to some of the most popular questions.
Frequently Asked Questions
Choosing a wedding photography team for your wedding can be hard. We have collected some of our most common questions in an effort to help save you time. Every photography company is different and image style is always our number 1 decision recommendation when choosing your photographer. There are always other factors which add up when selecting your photography team. We build our business around the way we would like to be treated. If you don't see your question here, please don't hesitate in reaching out.
What's your style?
First we suggest you browse through our site and see first-hand. There are thousands of photos on here. If we really wanted to put a label on our photography, it would be comparable to photo-journalism. Basically, we try to capture your moments as they happen. You will often hear us say, “just ignore me” or “pretend I am not here”. We still think that the best images are the ones where you are not thinking about the camera, but about each other. The only time we do any sort of posing is during the newly-wed session and family formals.
How do we book you?
You can contact us over email, phone, text or even over coffee. We will sit down and talk about your big day. Occasionally we have requests for the same date, so to ensure we are available for your date a $500 deposit is required. This way we will turn down any other inquiries for your day. That day is now yours! The deposit amount is $500 and will be applied to your final balance.
What is the delivery time?
This is a very good question, and many couples do not even know to ask this. There is a big difference between image delivery times in Winnipeg. We want to deliver your photos while your wedding moments are still fresh in your mind, and while your friends are still amped about that crazy dance move or their beautiful dress. Your images are special to you, and they are special to us. We promise to deliver your photos within 3 weeks of your big day.
What equipment do you use?
We heard a saying once: the best camera out there is the one you have with you. We love that. We don't have to have every piece of gear ever made. It is just a tool that we use to make our images. That being said we use only professional-grade equipment. We love hearing your images are amazing you must have a nice camera. This makes us giggle. Better cameras don't always take better photos. They prepare us for situations we don't know about. All of a sudden it starts to rain, and our gear is ready for that. All of a sudden the lights go out, and we are ready for that too. Our bags are filled with Canon products. We also have multiple backups to protect your images after the big day. This does not just include our cameras, but everything else needed to create and protect your once-in-a-lifetime images. The more prepared we can be just means the more smoothly your day will run. This also means you won’t have to worry about the little things and can leave that to us.
How many images do we get?
This is a loaded question. The quantity depends on the length of coverage, the number of events and the time sectioned. For instance, we will take 15 photos of your mascara being put on your eyelashes. In the end you just want the best image. We try not to put a count per hour expectation either. We strive on quality, and striving to a number can compromise that quality. This method helps us deliver the highest quality of images for your wedding.
What happens if it rains?
Isn’t rain on your wedding day considered lucky? I always recommend booking an indoor venue as a backup location just in case. A backup is great because it reduces the stress level a week before the wedding if it looks like it is going to rain and you have a place booked! It is extremely stressful the morning of your wedding if it is raining and you don’t have a backup.
Just think about it, would you rather have a backup and not need it or need a backup and not have one? Most amazing indoor locations in the city run between $100 and $150, so save your sanity. It’s worth every penny!
Do you backup our images?
Your wedding photos are priceless to you, and we promise to treat them the same way. We have your photos backed up 4 times, which includes off-site storage just in case something should happen to our studio. We keep your edited images forever, and also keep editable versions of your photos for at least one year after your big day. However, we do suggest that you also backup your images when you receive your package. No media is perfect, meaning your computer's hard drive could fail but if you also had the images on a USB drive, then the chance of both failing at the same time are extremely unlikely.
Can you help with scheduling?
Yes, of course we will! We have been to a few weddings and know how they tend to work. We appreciate being involved with the creation of the timetable as this will help us get the best images possible. I have a little work sheet to help us start to visualize your day. This takes the guesswork out of it so you can concentrate on other things. Usually the day revolves around when dinner is, and then is built backwards from there. Just remember to save some time to get some amazing sunset or rooftop photos in. :)
Can we have a family member also photograph?
We have talked to many brides and grooms over the years who said “no” to a professional photographer because they had a friend or family member who either had a nice camera and/or was just starting out. All of their responses were similar—they wished they hadn’t done that. Your wedding day happens only once. Why chance it with someone with no experience? Ask them the questions you would ask us, like what is their plan if one camera fails? In the end, it is up to you, but it pains us to hear couples say they were disappointed in their photos because they hired a friend or family member. Let your friend enjoy your wedding, and leave the photography up to us.
We recently heard from one of our couples that they were at a wedding where a friend photographed the wedding. The friend had dropped their camera and broke the flash. They didn't have a spare, and started asking other guests if they could borrow a flash.
Although breaking equipment would be very bad, this is just one example why you should hire a professional. We treat our gear with the utmost care, but yes things can happen. We will try for a minute or two to fix it, but if it is just not coming back we will reach into our gear bags and pull out another. Simple as that. Let the party continue!
Are you insured?
Yes, we are. Just like we have backup equipment for our backup equipment, we also have insurance to cover ourselves on your big day.
Do you travel for weddings?
¿Cómo estás? Why yes I do. Destination weddings was how I started my career. I was an associate photographer for one of the best photographers in the Riviera Maya, Mexico. I learnt how things work and how to get the most amazing photos while working with the locals. There are many subtle differences photographing in another country. Learning the location is easier than learning the language of your photographer.
What do I do if my fiancé(e) doesn’t like photos taken of him/herself?
We get this comment a LOT. Kind of surprising actually. We can totally understand that when someone lifts a massive camera and points it in your direction it can be hard to relax. But no need to fret, this is our wheel house. We love this challenge. Usually it only takes a few minutes of our stupid jokes for the guys to realize our sessions are a safe zone. We have yet to have a guy start the session hating cameras and not leave with a totally different view point.
Didn't find the answer you were looking for?
Every couple is unique, and so are their weddings. You likely have many questions that cannot be found here. We live by the mantra that no question is a bad question. So, please, ask away! As a photographer, the more you involve us in your wedding the more it will improve your final images. Collaborating ensures that after your wedding you are happier with your images!
